TERMS OF SERVICE

OVERVIEW

Welcome to ARAW. The terms “we,” “us,” and “our” refer to ARAW. ARAW operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). ARAW is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (collectively, these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully. They contain important information regarding your legal rights, including disclaimers and limitations of liability.

By visiting, using, or otherwise interacting with our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access the Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, including your email address, billing, payment, and shipping information.

You represent and warrant that all information you provide through our store is accurate, current, and complete and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 — OUR PRODUCTS

We make every reasonable effort to display our products and services as accurately as possible. However, product colors and appearance may vary depending on your device, display settings, and configuration.

We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or appear exactly as displayed on our online store.

We reserve the right to modify product descriptions at any time without notice and to discontinue any product at any time. We may also limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 — ORDERS

When you submit an order, you are making an offer to purchase. ARAW reserves the right to accept or decline your order for any reason at our discretion.

Your order is not considered accepted until ARAW confirms acceptance. Payment must be received and processed before an order is accepted.

Please review your order carefully before submitting it, as we may not be able to accommodate cancellation requests once an order has been accepted or entered production.

If we reject, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or telephone number provided when the order was placed.

Returns and exchanges are subject to our Return & Refund Policy.

Products purchased from ARAW are intended for personal or household use and may not be purchased for unauthorized commercial resale or export.

SECTION 4 — PRICES AND BILLING

Prices, discounts, and promotions may change without notice. The price charged for a product or service will be the price in effect when your order is submitted and will appear in your order confirmation.

Unless otherwise expressly stated, displayed prices do not include applicable taxes, shipping charges, handling fees, duties, or import charges.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store and to promptly update such information when necessary.

You represent and warrant that any payment information you provide is accurate and that you are authorized to use the applicable payment method.

SECTION 5 — SHIPPING AND DELIVERY

All shipping and delivery times are estimates and are not guaranteed.

ARAW is not responsible for delays caused by shipping carriers, customs processing, weather conditions, incorrect or incomplete shipping information provided by the customer, or other circumstances outside our reasonable control.

Please refer to our Shipping Policy for additional information regarding shipping and delivery.

SECTION 6 — INTELLECTUAL PROPERTY

The Services, including without limitation all ARAW trademarks, logos, brand elements, characters, illustrations, artwork, text, photographs, graphics, product designs, videos, audio, and their selection and arrangement, are owned by or licensed to ARAW and are protected by applicable copyright, trademark, and other intellectual property laws.

The Services are provided for your personal, non-commercial use only.

Without our prior written permission, you may not reproduce, distribute, modify, create derivative works from, publicly display, publish, download, store, sell, license, or otherwise exploit any materials contained within the Services except as expressly permitted by applicable law.

The ARAW name, logo, product names, character names, designs, illustrations, and slogans are trademarks, copyrighted works, or other proprietary brand assets of ARAW or their respective owners.

All rights not expressly granted under these Terms are reserved.

SECTION 7 — OPTIONAL TOOLS

As part of the Services, you may be provided access to tools offered by third parties that we do not monitor and over which we have no control.

You acknowledge and agree that access to such tools is provided “as is” and “as available” without warranties, representations, conditions, or endorsements of any kind.

Your use of optional third-party tools is entirely at your own risk and discretion, and you should review and agree to the terms provided by the applicable third-party providers.

We may also introduce new features, tools, or resources through the Services in the future. Such features will form part of the Services and will be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

The Services may contain materials, functionality, or links provided or operated by third parties.

We are not responsible for reviewing or evaluating the content, accuracy, policies, or practices of third-party websites.

If you leave our Services to access third-party materials or websites, you do so at your own risk.

Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

ARAW is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases made through our store are transactions directly between you and ARAW.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and ARAW, including any injury, damage, or loss resulting from products or services purchased through our store.

To the fullest extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising out of or relating to purchases and transactions made with ARAW.

SECTION 10 — PRIVACY

Personal information collected through the Services is governed by our Privacy Policy.

Because our store is hosted by Shopify, Shopify may collect and process personal information relating to your access to and use of the Services in order to provide and improve the Services.

Information submitted through the Services may be transmitted to Shopify and other service providers, including providers located outside your country or region, as necessary to provide the Services.

Certain personal information processed through Shopify may also be subject to Shopify's Privacy Policy.

Please review our Privacy Policy for more information about how personal information is collected, used, and shared.

SECTION 11 — FEEDBACK

If you submit reviews, ideas, suggestions, proposals, plans, feedback, or other content to us (“Feedback”), you grant ARAW a worldwide, perpetual, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for purposes including operating, improving, and promoting the Services.

You represent that you own or otherwise possess the necessary rights to the Feedback you submit and that your Feedback does not violate applicable law or the rights of any third party.

We are under no obligation to maintain Feedback in confidence, compensate you for Feedback, or respond to Feedback.

SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS

Information available through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or product availability.

We reserve the right to correct errors, inaccuracies, or omissions and to modify or update information or cancel orders where information is inaccurate, including after an order has been submitted, to the extent permitted by applicable law.

SECTION 13 — PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services to violate applicable laws or regulations; infringe intellectual property or other rights; transmit false, misleading, harmful, or malicious content; distribute spam or unauthorized promotional material; impersonate another person or entity; introduce viruses or malicious code; collect personal information without authorization; interfere with the operation or security of the Services; or otherwise misuse the Services.

We reserve the right to suspend or terminate access to the Services if we reasonably believe these Terms have been violated.

SECTION 14 — AGENTS AND AUTOMATED ACCESS

If you use or deploy automated agents, artificial intelligence systems, bots, or other autonomous or semi-autonomous software to access or interact with the Services, such access must comply with these Terms and any technical restrictions or instructions implemented by ARAW or Shopify.

Automated systems may not circumvent CAPTCHAs, access restrictions, security measures, robot exclusion mechanisms, or other measures designed to control automated access.

We reserve the right to restrict or prohibit automated access to the Services where appropriate.

SECTION 15 — TERMINATION

We may terminate or suspend this agreement or your access to all or part of the Services at our discretion where permitted by applicable law.

You remain responsible for all amounts due up to and including the effective date of termination.

Provisions that by their nature should survive termination will continue to apply following termination.

SECTION 16 — DISCLAIMER OF WARRANTIES

Information provided through the Services is provided for general informational purposes.

Except as expressly stated by ARAW and to the fullest extent permitted by applicable law, the Services and products made available through the Services are provided “as is” and “as available,” without warranties, representations, or conditions of any kind, whether express or implied.

Nothing in these Terms excludes or limits any warranty, guarantee, or consumer right that cannot lawfully be excluded or limited.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, ARAW and its affiliates, partners, officers, employees, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising out of or relating to your use of the Services or products purchased through the Services.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

SECTION 18 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless ARAW, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from claims, liabilities, damages, losses, and reasonable legal expenses arising from your violation of these Terms, applicable law, or the rights of a third party.

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforceable to the maximum extent permitted by applicable law, and the unenforceable portion will be considered severed from these Terms without affecting the validity and enforceability of the remaining provisions.

SECTION 20 — WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision under these Terms does not constitute a waiver of that right or provision.

These Terms, together with the policies and operating rules published through our website, constitute the entire agreement between you and ARAW regarding your use of the Services and supersede prior or contemporaneous agreements or communications concerning the Services.

SECTION 21 — ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations under these Terms where permitted by applicable law.

SECTION 22 — GOVERNING LAW

These Terms of Service and any separate agreements through which we provide the Services will be governed by and construed in accordance with the laws applicable to ARAW's principal place of business, subject to any mandatory consumer protection rights that apply to you.

SECTION 23 — HEADINGS

The headings contained in these Terms are provided for convenience only and do not limit or otherwise affect the interpretation of these Terms.

SECTION 24 — CHANGES TO THESE TERMS

You may review the current version of these Terms at any time on this page.

We reserve the right to update, modify, or replace any part of these Terms by posting changes to our website.

Where required by applicable law, we will provide notice of material changes. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

SECTION 25 — CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

ARAW
Email: arawstreetstudio@gmail.com
Address: No. 3, Ln. 392, Sec. 1, Guangfu Rd., East Dist., Hsinchu City 300, Taiwan**
Phone: +886 952 522 823